POPIA Notice

Protection of Personal Information Act (POPIA) Notice

This notice is provided in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA). Nurseit Primary & Occupational Healthcare Services and Heldercare Clinics are responsible parties as defined under this Act.

1. Purpose of Processing

In terms of the Protection of Personal Information Act (POPIA), Nurseit and Heldercare notify all patients and website users that we collect and process personal information for the primary purpose of providing healthcare services, occupational health assessments, and wellness treatments.

2. Consent

By using our website or visiting our clinics, you voluntarily provide your consent for Nurseit and Heldercare to process your personal and health-related information.

3. Types of Information Processed

Personal Identifiers: Name, ID number, contact details. Special Personal Information: Medical history, diagnostic results, and treatment plans.

4. Recipients of Information

Information may be shared with: • Referring doctors or specialists. • Pathology laboratories. • Medical schemes (for billing). • Regulatory bodies (where legally mandated).

5. Retention of Records

Medical records are retained for the period prescribed by the Health Professions Council of South Africa (HPCSA) and other relevant legislation.

6. Security Measures

We maintain industry-standard security protocols to ensure the integrity and confidentiality of all personal information under our control.

7. Objections and Access

You may object to the processing of your information or request access to your records by contacting our Information Officer at: Email: admin@nurseithealthcareservices.co.za | admin@heldercare.co.za