Nurseit and Heldercare are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data in accordance with South African law.
We may collect personal information when you: • Book an appointment online. • Contact us via email or web forms. • Visit our clinics for medical services. This includes names, contact details, ID numbers, and medical history relevant to your treatment.
Your data is used to: • Provide medical consultations and treatments. • Process payments and medical aid claims. • Communicate appointment reminders and health updates. • Comply with statutory health reporting requirements.
We implement strict technical and organizational measures to protect your data from unauthorized access, loss, or disclosure. Medical records are stored securely and accessed only by authorized clinical staff.
We do not sell your data. We only share information with third parties (such as laboratories or medical aids) when necessary for your treatment or as required by law.
You have the right to access, update, or request the deletion of your personal information, subject to medical record retention laws.
For privacy-related enquiries, contact: Email: admin@nurseithealthcareservices.co.za | admin@heldercare.co.za